Principal Service Engineer
Job Summary
A company is looking for a Principal Service Engineer IS, Digital Experience, Virtual.
Key Responsibilities
- Own and operate the Digital Employee Experience (DEX) platform, transforming endpoint telemetry into actionable insights
- Lead the full service lifecycle, including platform architecture, proactive alerting, and experience scoring
- Utilize real-time endpoint data to identify root causes of issues, restore services, and implement durable automation
Required Qualifications
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent experience
- 8 or more years of related experience
- Strong experience in automation related to deployment and recovery processes
- Experience with n-tier solutions and resilience modeling
- Proven ability to influence engineering teams and translate requirements into service architecture
COMPLETE JOB DESCRIPTION
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Company Overview
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