Principal Service Engineer

Job Summary

A company is looking for a Principal Service Engineer IS, Digital Experience, Virtual.

Key Responsibilities

• Own and operate the Digital Employee Experience (DEX) platform, turning endpoint telemetry into actionable insights
• Lead the full service lifecycle, including platform architecture, proactive alerting, and cost optimization
• Utilize real-time data to identify root causes of issues and implement durable automation and monitoring solutions

Required Qualifications

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent experience
• 8 or more years of related experience
• Strong experience in automation related to deployment and recovery processes
• Experience with n-tier solutions and resilience modeling
• Proven ability to influence engineering teams in translating requirements into service architecture