Principal Site Reliability Engineer

Job Summary

Seeking a Principal Site Reliability Engineer for a hybrid role based in San Jose, CA, or a remote position, who will provide technical vision and hands-on execution to enhance the reliability of a global platform, focusing on automation and observability across multi-cloud infrastructure.

Key responsibilities

• Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments
• Drive an "automation-first" culture by writing code in Python/Go to eliminate manual toil and build self-healing systems
• Act as a lead Incident Commander, developing response playbooks and conducting deep-dive post-incident analyses

Required qualifications

• 10+ years of experience managing reliability, scalability, and availability for large-scale production services
• Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions
• Deep expertise in programming languages such as Python, Go, or C/C++
• Strong background in networking protocols, Linux/FreeBSD systems, and distributed architecture
• Experience with ITIL frameworks and incident data during high-stakes incident management