Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, May 07, 2024
This job expires in: 10 days
Job Summary
A company is looking for a Principal Technical Account Management.
Key Responsibilities:
- Act as the primary technology point of contact for internal and external clients
- Partner with client leadership to execute on client technology strategy
- Lead client program assessments to identify innovative technology solutions
Required Qualifications:
- 5 years managing Information Technology teams or project teams
- Experience in Account Management with heavy client interaction
- 5+ years' experience in a call center environment, with knowledge of Avaya and Cisco infrastructure preferred
- Thorough knowledge of network protocols, desktop operating systems, and troubleshooting techniques
- Prefer certifiable technical skills such as a degree in Computer Science or relevant certifications
