Principal Technical Support Engineer

Job Summary

A company is looking for a Principal Technical Support Engineer.

Key Responsibilities

• Interact with customers and partners to provide support and insights on technology solutions
• Deliver timely responses in critical situations for customer teams and partners
• Provide engineering support and collaborate with teams to address technical challenges

Required Qualifications

• Bachelor's degree in Computer Science, Computer/Electronic Engineering, or related field
• 6 years of experience in product support, development, or troubleshooting in a technology company
• Experience with enterprise application analysis, troubleshooting, and client support
• 3 years of experience in developing enterprise applications and programming in Java
• Certification as a Certified System Architect (CSA) within three months of onboarding