Principal Technical Writer

Job Summary

A company is looking for a Principal Technical Writer to design and deliver product information for enterprise customers.

Key Responsibilities

• Design and write enablement documentation to facilitate self-implementation and support for enterprise customers
• Build AI documentation generation infrastructure and establish content quality evaluation frameworks
• Collaborate with product development leaders to integrate documentation requirements into product planning

Required Qualifications

• 8+ years of technical writing experience for enterprise products
• Deep expertise in developer documentation, including REST APIs and integration patterns
• Experience with AI documentation tools and evaluating AI-generated content
• Strong technical fluency and ability to test APIs and write code examples
• Demonstrated expertise in information architecture for complex product ecosystems