Principal UX Conversation Designer

Job Summary

A company is looking for a Principal UX Conversation Designer.

Key Responsibilities

• Guide cross-cloud teams in defining agent behavior and communication
• Define conversational structures and escalation paths for enterprise workflows
• Develop prompt frameworks and establish governance for agent behavior

Required Qualifications

• Deep experience in designing conversational systems or multi-turn AI agents
• Expertise in intent systems and context management
• Strong understanding of governance design and scalable patterns
• Ability to influence cross-cloud leaders and drive organizational alignment
• Experience in regulated or safety-critical environments