Principal UX Conversation Designer

Job Summary

A company is looking for a Principal UX Conversation Designer.

Key Responsibilities

• Guide cross-cloud teams in defining agent behavior and communication standards
• Define conversational structures and escalation paths for complex workflows
• Develop frameworks for prompt strategy and establish governance for agent behavior

Required Qualifications

• Deep experience in designing conversational systems or multi-turn AI agents
• Expertise in intent systems, context management, and orchestration
• Ability to influence cross-cloud leaders and drive organizational alignment
• Strength in systems thinking and governance design
• Experience in regulated or safety-critical environments