Print Experience Specialist

Job Summary

A company is looking for a Print Experience Specialist to manage customer orders and enhance customer experience related to print and fulfillment.

Key Responsibilities

• Serve as the liaison between customers and Print Support, managing orders from entry to fulfillment
• Educate customers on delivery expectations and proactively address potential issues
• Coordinate with internal teams to ensure timely updates and resolution of order-related inquiries

Required Qualifications

• Associate's degree in business, education, or a related field with a minimum of 3 years of relevant experience
• Proficiency in Microsoft Office and experience with Salesforce or NetSuite preferred
• Ability to improve processes for enhanced customer experience
• Strong interpersonal and team-building skills
• Ability to adapt to change and maintain accurate system data