Prior Authorization Technician

Job Summary

A company is looking for a Prior Authorization Technician (Work from Home).

Key Responsibilities

• Handle inbound calls and assist callers through the prior authorization process while maintaining accurate documentation
• Comply with all departmental and regulatory requirements when processing information for customers
• Transfer clinical inquiries and escalations to the pharmacist team and assist with additional assigned duties

Required Qualifications

• 1 year of experience in a customer service or call center environment
• Ability to work from home with a wired high-speed internet connection
• Basic computer skills, including knowledge of Microsoft Office Suite
• Basic pharmaceutical knowledge related to terminology and protocols
• High School Diploma or equivalent GED