Prisma Access Engineer

Job Summary

A company is looking for a Prisma Access Engineer to support customer clients in a cross-functional environment.

Key Responsibilities

• Provide technical support to customers and partners
• Manage support cases, ensuring timely resolution and follow-ups
• Publish technical documentation and review training materials

Required Qualifications

• Hands-on experience with Global Protect or Prisma Access
• Expertise in application performance monitoring and packet capture analysis
• In-depth knowledge of remote access technologies and network security
• Strong understanding of IP routing protocols
• Experience with legacy WAN solutions