Privacy Support Specialist

Job Summary

A company is looking for a Privacy Support Specialist (Tier 2 / Escalations) - Remote.

Key Responsibilities

• Become a subject matter expert in company products and privacy practices
• Manage and respond to high-volume support tickets, including escalations
• Collaborate with engineering and cross-functional teams to troubleshoot and resolve privacy issues

Required Qualifications

• 2+ years of experience in high-volume product support environments
• Experience in Tier 2 or escalated support roles
• At least 6 months of experience handling privacy-related support cases
• Demonstrated ability to work independently and handle ambiguous situations
• Ability to quickly adapt in fast-paced, reactive environments