Procedure Analyst

Job Summary

Working remotely in a full-time capacity, the Procedure Analyst will analyze complex information and develop internal documentation, ensuring clarity and consistency while addressing procedure-related issues across the organization.

Key responsibilities

• Create, edit, and maintain corporate and departmental policies and technical documents
• Recommend solutions to workflow issues and advise on procedures taxonomy and content standards
• Facilitate work groups to gather process flows and resolve issues impacting procedure development

Required qualifications

• High School Diploma or GED
• 2 years of experience at Premera with at least 1 year in developing organizational procedures, or 3 years of relevant experience
• Bachelor's degree in a related field or coursework in Business Writing, Technical Writing, or Journalism (preferred)
• Operations experience (preferred)
• Prior healthcare experience (preferred)