Process Improvement Analyst

Job Summary

A company is looking for a Process Improvement Analyst - Work From Home.

Key Responsibilities

• Partner with operations management to understand and improve operational processes
• Recommend policy changes and develop measurement criteria for process improvements
• Coordinate onboarding of new clients and monitor client SLA compliance

Required Qualifications

• High School Diploma or equivalent required; 4-year degree or applicable industry experience preferred
• A minimum of three years of mortgage industry experience
• A minimum of three years supervisory experience
• Proven record of leading cross-functional teams
• Intermediate to high skill level with Microsoft Office Suite