Process Improvement Manager

Job Summary

A company is looking for a Manager, Process Improvement & Operational Excellence.

Key Responsibilities

• Oversees program development, implementations, and process improvement initiatives
• Assesses business and operational needs for opportunities to improve efficiency and productivity
• Collaborates with senior leadership to develop and deploy organizational strategies to optimize workflows

Required Qualifications

• At least 7 years of health care operations, process improvement, and/or lean management experience
• At least 1 year of management/leadership experience
• Understanding of all areas of health plan operations including claims processing and customer service
• Experience with Medicare, Medicaid, and Marketplace plans
• Strong organizational and time-management skills