Process Improvement Specialist

Job Summary

Working remotely in a full-time capacity, the Process Improvement Specialist will serve as a liaison between internal clients and functional departments, identify risks, implement compliance programs, and monitor the effectiveness of solutions to drive continuous improvement.

Key responsibilities

• Serve as a resource for clients, ensuring compliance with internal and external regulations
• Conduct audits and prepare findings to recommend improvements for organizational programs
• Develop and administer policies and procedures that align with business needs and enhance program effectiveness

Required qualifications

• 4+ years of related work experience
• Bachelor's degree in a related field or equivalent work experience
• Experience with BlueCard Claims processing and Benefit Systems is preferred
• Knowledge of medical cost savings calculations is advantageous