Process Improvement Specialist

Job Summary

Working remotely in a full-time capacity, the Process Improvement Specialist will serve as a liaison between internal clients and functional departments, ensuring compliance with regulations and driving continuous improvement initiatives.

Key responsibilities

• Identify risks, evaluate controls, and implement compliance programs to prevent unethical business practices
• Monitor and evaluate the effectiveness of policies and processes, recommending improvements to enhance service quality
• Develop and facilitate training programs and meetings for various internal and external audiences

Required qualifications

• 4+ years of related work experience
• Bachelor's degree in a related field or equivalent work experience
• Experience with BlueCard Claims processing and Benefit Systems is preferred
• Knowledge of Medical Cost Savings Calculations is advantageous
• Ability to manage and lead complex departmental projects