Process Redesign Support Lead

Job Summary

A company is looking for a Process Redesign /SOP Support Lead.

Key Responsibilities

• Participate in process mapping sessions to capture current-state workflows and identify improvement opportunities
• Support the development of future-state process documentation, including workflow diagrams and SOPs
• Assist in validating requirements and ensuring alignment between redesigned processes and system capabilities

Required Qualifications

• 2+ years of experience in process improvement, operations, or business analysis, ideally within healthcare, technology, or government environments
• Bachelor's degree in Business Administration, Information Technology, Healthcare Administration, or related field
• Strong organizational and documentation skills, with experience creating process maps or SOPs
• Familiarity with Lean, Kaizen, or Six Sigma concepts
• Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust