Product Complaint Representative

Job Summary

A company is looking for a Product Complaint Representative II.

Key Responsibilities:

• Receive, process, analyze, and report product complaints
• Maintain problem logs and escalate issues to management
• Document and track reported issues in compliance with guidelines

Required Qualifications:

• High School Diploma or Equivalency
• 1-3 years of experience in a customer service or administrative role
• Ability to sit/stand for 8 hours a day