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Product Development Architect

Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Sep 01, 2026
This job expires in: 30 days

Job Summary

Leading a team of engineers, the full-time remote Product Development Architect will oversee the delivery of AI-powered customer experience solutions, manage complex implementations, and collaborate with cross-functional teams to ensure successful product initiatives.

Key responsibilities
  • Lead, mentor, and develop engineers and technical leads to foster accountability and technical excellence
  • Drive the delivery of product initiatives and customer deployments of TTEC Digital products
  • Research and evaluate emerging AI and customer experience technologies to support product innovation
Required qualifications
  • 8+ years of experience in software engineering, solution architecture, or technical leadership
  • Prior experience managing engineers or software development teams
  • Proven track record of delivering complex software implementations across multiple teams
  • Experience with Google AI technologies and cloud-native architectures
  • Strong ability to create and present architecture diagrams and technical solution designs

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