Product Engineer

Job Summary

To enhance customer experience through innovative technology, the full-time remote Product Engineer will develop and implement AI-driven solutions, focusing on conversational AI and real-time agent augmentation.

Key responsibilities

• Design and develop AI-based products to improve customer interactions
• Collaborate with cross-functional teams to integrate conversational AI into existing systems
• Analyze user feedback and performance metrics to refine product features

Required qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• Experience in AI, machine learning, or natural language processing
• Proficiency in programming languages such as Python or Java
• Familiarity with cloud platforms and APIs
• Strong understanding of software development methodologies