Product Expert

Job Summary

A company is looking for a Product Expert (MC Pro).

Key Responsibilities

• Engage with clients to address their challenges and requests regarding the MC Professional product
• Train clients on the use of the Enterprise SaaS platform and provide support case updates
• Collaborate with the Product Development team to resolve issues and enhance the product

Required Qualifications

• Relevant work experience preferred
• Strong technical skills in MS Word, PowerPoint, Excel, and MS Outlook
• Experience with HTML and CSS
• Familiarity with SQL is desired
• Prior experience supporting software applications is preferred