Product Health Analyst

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Thu, Feb 19, 2026

Job Summary

A company is looking for a Product Health Analyst I to support platform stability and customer experience.

Key Responsibilities
  • Reproduce and investigate reported issues, validating findings before escalation
  • Review and support ticket quality, ensuring completeness and clarity for prioritization
  • Assist in basic analysis of recurring issues and participate in documentation and testing efforts
Required Qualifications
  • 3-5 years in technical support, QA, product operations, clinical research, or similar roles
  • Familiarity with JIRA or comparable ticketing systems
  • Willingness to learn clinical research workflows and product architecture

COMPLETE JOB DESCRIPTION

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