Product Manager
Job Summary
Working remotely, the full-time salaried Product Manager will own the product experience of the self-serve journey, focusing on improving customer onboarding, activation, and retention through data analysis and experimentation.
Key responsibilities
- Own the product experience for the self-serve journey, from signup to activation and upgrade
- Identify and resolve friction points using data, experimentation, and customer insights
- Define success metrics for activation, retention, and monetization while collaborating with cross-functional teams
Required qualifications
- 3+ years of product management experience in SaaS, with a focus on self-serve or product-led growth
- Experience using or developing AI-powered tools in product workflows
- Proven track record of improving activation or retention metrics
- Strong analytical skills with a data-driven approach and comfort with ambiguity
- Experience collaborating across Product, Marketing, and Customer Experience teams
Complete Job Description
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