Product Manager, Client Experience

Job Summary

A company is looking for a Product Manager, Client Experience.

Key Responsibilities:

• Own and prioritize the configuration platform backlog, ensuring clear definitions and measurements for what gets built
• Translate operational input into actionable product work to enhance member experience and streamline implementation
• Deliver new features across various platform domains while managing quality, reliability, and user feedback

Required Qualifications:

• Bachelor's degree at a minimum
• 3-5+ years of product management experience, including 1-2 years with internal tools or operations-facing products
• Experience with AI tools for prototyping and generating code
• Proficient in SQL and product analytics tools, with the ability to define success metrics
• Experience running the full product lifecycle from discovery to iteration