Product Manager - Digital CX

Job Summary

A company is looking for a Product Manager - Digital CX.

Key Responsibilities

• Serve as the dedicated Product lead for the assigned market, ensuring alignment with regional requirements and business goals
• Act as the regional champion for omnichannel initiatives, localizing global features for a seamless customer experience
• Own and prioritize the team backlog, leading Agile ceremonies to ensure consistent delivery cycles

Required Qualifications

• 3-5+ years of experience in Product Management or Product Ownership in a software development environment
• Proven ability to balance strategic planning with technical execution
• Deep understanding of Scrum/Agile methodologies and experience with tools like Jira or Azure DevOps
• Experience with products that span multiple customer touchpoints (web, mobile, digital)
• Preferred experience in North American or International digital markets, with knowledge of regional localization needs