Product Manager, Growth

Job Summary

Focused on enhancing the customer journey, the full-time remote Product Manager, Growth will optimize user experience and drive retention strategies for MacStadium's product offerings, collaborating across teams to improve conversion rates and identify market opportunities.

Key responsibilities:

• Map and optimize the buyer and user journey, enhancing product discovery and usability
• Analyze churn drivers and implement retention-focused improvements across departments
• Conduct continuous customer and market discovery to identify unmet needs and build business cases for new products

Required qualifications:

• 6+ years of product management experience in B2B SaaS, cloud infrastructure, or developer tools
• Proven experience in mapping customer journeys and using data to close friction points
• Experience collaborating with marketing, sales, and customer success to reduce churn
• Ability to set product design priorities and maintain consistency across a multi-product platform
• Experience running customer and market discovery, including building business cases for new products