Product Manager II, SMB Compliance

Job Summary

A company is looking for a Product Manager II, SMB Compliance.

Key Responsibilities

• Lead planning and execution of product features and programs with cross-functional teams
• Enhance customer satisfaction to foster long-term relationships beyond initial service
• Utilize data and insights to improve customer experiences and identify key opportunities

Required Qualifications

• 2-4 years of product management experience, preferably in technology and subscription products
• Experience in growing products strategically with a focus on retention and market entry
• Ability to define customer needs through interviews and data analysis
• Data-driven mindset with experience in interpreting metrics for decision-making
• Familiarity with AI and its application in product development