Product Manager OTA Experience

Job Summary

A company is looking for a Product Manager for OTA Customer Experience.

Key Responsibilities

• Drive customer engagement by understanding needs and pain points regarding vehicle software updates
• Lead the development of an OTA customer experience dashboard to track key metrics impacting satisfaction and engagement
• Collaborate with cross-functional teams to define and deliver innovative OTA features and capabilities

Required Qualifications

• Experience in product management or related field
• Strong understanding of customer experience and data analysis
• Technical knowledge related to software updates and API platforms
• Proven ability to influence stakeholders across various levels
• Commitment to continuous learning and growth in product management skills