Product Manager, Retention

Job Summary

A company is looking for a Product Manager, Retention who is passionate about solving complex, tangible problems.

Key Responsibilities

• Optimize carrier and payment integrations while leveraging automation to enhance customer retention
• Conduct deep dive analyses to identify opportunities for reducing customer churn
• Collaborate with various teams to build and launch new features based on user research and customer pain points

Required Qualifications

• 2 - 4 years of experience as a Product Manager in consumer tech
• Ability to conduct rigorous analyses and develop insightful hypotheses
• Experience in an early startup environment is a plus
• Strong analytical skills and comfort making decisions with limited data
• Excellent organizational skills and ability to manage a packed schedule