Product Operations Analyst

Job Summary

A company is looking for a Product Operations Analyst.

Key Responsibilities

• Review and improve capacity planning reports and optimize resource allocation
• Partner with cross-functional teams to enhance pre-sales processes and streamline ticketing workflows
• Oversee enhancement and bug fix ticket prioritization and lifecycle management

Required Qualifications and Education

• Experience in capacity planning and resource management
• Familiarity with pre-sales processes and ticketing systems
• Understanding of enhancement ticket workflows and quality controls
• Ability to collaborate with cross-functional teams
• Strong analytical skills to evaluate and report on operational improvements