Product Operations Lead

Job Summary

A company is looking for a Product Operations Lead to enhance the efficiency of its product organization.

Key Responsibilities

• Streamline the product development lifecycle by identifying bottlenecks and improving processes
• Coordinate cross-functional communication across Product, Engineering, Design, Marketing, Sales, and Customer Success
• Enhance voice-of-customer systems and ensure customer feedback informs the product roadmap

Required Qualifications

• 8 years of experience in product operations, program management, or a similar role in a B2B SaaS environment
• Proven track record of improving product team processes
• Strong cross-functional collaboration skills with the ability to earn trust across teams
• Experience with AI and automation tools to enhance team productivity
• Analytical skills with familiarity in data and metrics for decision-making