Product Operations Leader

Job Summary

Leading the Product, Design, and Product Marketing teams, the full-time remote Head of Product will be responsible for turning strategic vision into shipped products, optimizing operational processes, and enhancing customer engagement through AI-driven solutions.

Key responsibilities

• Lead and manage a cohesive team of Product Managers, Designers, and Product Marketers to ensure successful product delivery and high customer satisfaction
• Establish and refine the product operations framework, including planning cadences, discovery rituals, and launch processes
• Engage closely with customers to gather insights and feedback, ensuring that product decisions are driven by user needs and market demands

Required qualifications

• Proven experience in product management, with a track record of shipping successful products in a SaaS environment
• Strong operational skills, capable of designing and implementing effective roadmapping and discovery processes
• Fluency in AI applications within product development and a clear vision for integrating AI into workflows
• Experience working collaboratively with design and product marketing teams as peers to drive product success
• Ability to articulate customer needs and translate them into actionable product strategies