Product Operations Liaison

Job Summary

A company is looking for a Product Operations Liaison.

Key Responsibilities

• Mediate between members and the administrative team to ensure effective claim processing
• Advocate for members by investigating open claims and facilitating communication regarding claim statuses
• Process various types of claims and manage escalations to ensure timely resolutions

Required Qualifications

• Bachelor's degree or equivalent work experience required
• 2+ years of experience in an administrative or data entry role required
• Group Health Insurance/Benefits experience preferred
• Experience working with medical claims is a plus
• Proficient in Microsoft Office Suite or related software