Product Operations Manager

Job Summary

A company is looking for a Product Operations Manager to enable core operational functions within the Product organization.

Key Responsibilities

• Design and manage the end-to-end product Launch/Go-to-Market (GTM) process across cross-functional teams
• Establish a scalable Voice of the Customer (VoC) program to gather and analyze customer insights
• Implement process enhancements and document core product operating cadences for improved efficiency

Required Qualifications

• 4+ years of professional experience, with 2+ years in product operations or program management in a SaaS or tech environment
• Experience coordinating cross-functional product or feature launches
• Proficiency in tools such as Jira, Asana, or Confluence for managing product workflows
• Experience managing customer feedback programs and translating insights into action
• Familiarity with AI tools to streamline workflows and enhance operational processes