Product Operations Manager

Job Summary

Product Operations Manager, responsible for establishing and improving the product operating model, managing processes, and facilitating cross-functional coordination in a full-time role.

Key Responsibilities

• Establish and continuously improve the product operating model, including intake prioritization and planning execution
• Own portfolio reporting and KPI instrumentation to drive data-driven decisions
• Facilitate release management processes and maintain smooth transitions to operational teams

Required Qualifications

• Bachelor's degree in Business, Operations, Engineering, or related field; advanced degree is a plus
• 5+ years in Product Operations, Program/Project Management, or Product Management within SaaS or healthcare environments
• Demonstrated success with intake systems and cross-functional release processes
• Proficiency with product/work management tooling and strong analytical skills
• Knowledge of data privacy and healthcare compliance practices such as HIPAA