Product Operations Specialist

Job Summary

A company is looking for a Product Operations & Customer Support Specialist.

Key Responsibilities

• Support client launches by preparing program access, codes, and materials
• Manage and organize cross-functional projects and assist with content uploads
• Provide timely customer support and troubleshoot issues while tracking customer trends

Required Qualifications

• Bilingual in English and Arabic
• Bachelor's degree or advanced degree preferred
• 2+ years of experience in administrative, client service, or customer support roles
• Experience with project management and CRM tools, such as ClickUp, Iterable, and HubSpot
• Ability to work independently and in a virtual team environment