Product Owner for Acqueon Dialer

Job Summary

A company is looking for a Product Owner (Acqueon Dialer and Call Center Platform).

Key Responsibilities:

• Own the product lifecycle for Acqueon-based solutions, collaborating with stakeholders to define scope and refine requirements
• Write detailed user stories and lead Agile ceremonies, acting as the subject matter expert for Acqueon and related technologies
• Define and maintain product roadmaps, analyze product metrics, and ensure alignment between business goals and technical implementation

Required Qualifications:

• 7+ years of experience as a Product Owner in Agile/Scrum environments
• 2+ years of hands-on experience with Acqueon dialer and campaign management tools
• Strong understanding of contact center ecosystems, including Twilio, IVR, and chatbots
• Proven ability to manage complex integrations and cross-functional teams
• Experience with tools like Jira, Confluence, and analytics platforms