Product Partner Manager

Job Summary

Managing product partner relationships, the full-time remote Product Partner Manager will oversee operational cadences, develop commercial readiness assets, and coordinate customer escalations to ensure successful integration and support of partner-influenced revenue.

Key responsibilities

• Serve as the primary operational point of contact for product partner relationships, maintaining regular operational reviews and follow-through on commitments
• Develop and maintain commercial readiness assets in collaboration with Marketing to enable the sales team to confidently represent partner products
• Coordinate and communicate resolutions for customer escalations involving partner products, ensuring alignment between internal and partner teams

Required qualifications

• 5+ years of relevant experience in partner management, product operations, or business development operations
• Bachelor's Degree required
• Experience with SaaS or platform-level technology partnerships strongly preferred
• Clinical trial or life sciences industry experience preferred but not required
• Proven ability to drive GTM execution and commercial readiness in a technology partner context