Product Sales Support Coordinator

Job Summary

A company is looking for a Coordinator 2, Product Sales Support & Analysis.

Key Responsibilities

• Make daily calls to customers to confirm installation appointments and reschedule as needed
• Complete Salesforce case responses to meet departmental objectives and provide timely feedback on customer satisfaction
• Research and manage construction escalations and work requests to ensure order progress

Required Qualifications

• Some high school coursework
• 2-5 years of relevant work experience
• Proficiency in Salesforce, Workbench, CSG, and P2
• Ability to work with moderate supervision and guidance
• Accountability for individual results and team impact