Product Specialist
Job Summary
To support customer engagement and software implementation, the full-time Product Specialist will train clients on Keystone software products, provide professional services, and manage customer relationships in a hybrid work environment.
Key responsibilities
- Train customers on Keystone software products, developing training materials and documentation
- Serve as a subject matter expert, providing implementation support and handling complex customer issues
- Conduct comprehensive testing of software modules and maintain clear software documentation
Required qualifications
- Quick learner with the ability to develop deep product knowledge independently
- Proven ability to work autonomously and manage multiple priorities
- Strong interest in building long-term customer relationships and delivering professional services
- Familiarity with enterprise-level software setup and administration
- Experience in software training adaptable for both technical and non-technical audiences
Complete Job Description
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