Product Strategy Director

Job Summary

Leading operational AI initiatives and external product opportunities, the full-time remote Product Strategy Director will drive strategic innovation, enhance customer experiences, and improve operational efficiency while collaborating with cross-functional teams.

Key responsibilities

• Identify and lead operational AI initiatives to improve efficiency and customer experience across the Lender Division
• Evaluate new external product opportunities and collaborate with sales and leadership to define product concepts and go-to-market strategies
• Gather and document business requirements while facilitating strategic planning sessions and ensuring cross-functional alignment

Required qualifications

• Bachelor's degree in Business, Operations, Marketing, Communications, or a related field
• 7-10+ years of experience in operational strategy, product strategy, or business transformation
• Experience managing cross-functional initiatives involving executive leadership, sales, operations, and compliance teams
• Strong skills in business process improvement and strategic planning
• Experience defining and documenting business requirements and operational workflows