Product Support Agent

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Thu, May 16, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Job Summary

A company is looking for a Product Support Agent.

Key Responsibilities:

Engage with customers via email to address inquiries and concerns
Be a trusted guide and partner to teachers and parents
Strive for 100% accuracy and satisfaction in every interaction and solution

Required Qualifications:

Experience in fast-paced customer-facing positions
Passion for problem-solving
Ability to adapt to ambiguity
Experience in tech startup environments is a plus
Experience with customer service ticketing software, specifically Zendesk

COMPLETE JOB DESCRIPTION

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Job is Expired

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