Product Support Agent
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, May 16, 2024
Job Summary
A company is looking for a Product Support Agent.
Key Responsibilities:
- Engage with customers via email to address inquiries and concerns
- Be a trusted guide and partner to teachers and parents
- Strive for 100% accuracy and satisfaction in every interaction and solution
Required Qualifications:
- Experience in fast-paced customer-facing positions
- Passion for problem-solving
- Ability to adapt to ambiguity
- Experience in tech startup environments is a plus
- Experience with customer service ticketing software, specifically Zendesk
COMPLETE JOB DESCRIPTION
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Job is Expired
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