Product Support Apprentice

Job Summary

A company is looking for a Product Support Apprentice.

Key Responsibilities

• Support technology onboarding for new hires and offboarding for terminated employees
• Collaborate with specialists to improve messaging consistency and efficiency of resolution
• Participate in the product support learning academy and complete administrative requests

Required Qualifications

• Pursuing an Associate/Undergraduate degree in a related field or continuing education in technology
• Customer support experience preferred
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook)
• Basic knowledge in SQL/SOQL or willingness to learn
• Willingness and ability to learn new technology products