Product Support Associate

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Apr 30, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Product Support Associate.

Key Responsibilities

Develop a comprehensive understanding of the digital platform and provide exceptional user support
Investigate and resolve user issues while tracking suggestions via chat, email, and FAQs
Collaborate with various teams to advocate for customer-driven solutions and improvements

Required Qualifications

A Bachelor's degree
1+ years of relevant work experience
Experience working with communities of color
Eager to receive ongoing training and feedback
Experience with edtech programs is a bonus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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