Product Support Operations Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Jan 06, 2026

This job expires in: 19 days

Job Category: Administrative

Weekly Hours: Full Time

Employer Type: Employer, 100% Virtual Company

Career Level: Experienced

Job Summary

A company is looking for a Product Support Operations Specialist.

Key Responsibilities

Monitor incoming support inquiries and ensure timely, accurate responses
Manage and optimize support tools and workflows to enhance client experience
Build and run SQL database reports to analyze data and support decision-making

Required Qualifications

Experience in external facing product operations roles
Proficiency in SQL for building and interpreting database reports
Experience with support operations tools such as Intercom and HubSpot
Ability to analyze data using spreadsheets to drive decision making
Maintains a growth mindset and enjoys helping others solve problems

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...