Product Support QA Specialist

Job Summary

A company is looking for a Product Support/QA Specialist to ensure the accuracy and quality of product offerings.

Key Responsibilities

• Conduct research to identify and validate prior authorization (PA) forms for relevant products
• Build and maintain digital assets, including electronic prior authorization forms and correspondence materials
• Test system modifications and document software defects for developers

Required Qualifications, Training, and Education

• Solid understanding of prescription drug reimbursement processes and prior authorization requirements
• Basic knowledge of prescription drugs, including administration methods and classifications
• Proficient in Microsoft Office Suite, Adobe Acrobat, and web-based platforms
• Prior experience in Specialty Pharmacy or Managed Care with knowledge of specialty medications
• Bachelor's degree in healthcare, life sciences, pharmacy, or a related field is preferred