Product Support Specialist

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Feb 07, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Product Support Specialist.

Key Responsibilities:
  • Act as the first point of contact for customer inquiries through various communication channels
  • Become a product expert and provide initial problem-solving support
  • Gather and analyze customer feedback to assist in product improvement

Required Qualifications:
  • Bachelor's degree
  • 0-3 years of experience in a customer-facing role
  • Ability to multitask, prioritize, and stay organized
  • Proactive and adaptable mindset
  • Curiosity and interest in the company's platform/product

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