Product Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, May 22, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Product Support Specialist for the West Coast.

Key Responsibilities

Provide initial partner support and convey resolutions to customers
Walk customers through problem-solving processes and provide assistance
Assess customer issues and properly escalate incidents as needed

Required Qualifications

Practical experience supporting Microsoft Windows Operating Systems
Practical experience with macOS and troubleshooting common system issues
Familiarity with system configuration/management tools such as GPO, RMMs, and SCCM
Ability to adapt and pivot quickly in a hypergrowth environment
Highly collaborative mindset and systematic problem-solving skills

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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