Product Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, May 27, 2025

Job Summary

A company is looking for a Specialist, Product Support.

Key Responsibilities
  • Assist customers with technical support issues reported via various channels
  • Provide analysis, troubleshooting, and testing of technical issues
  • Maintain communication with customers and ensure timely resolution of incidents
Required Qualifications
  • Bachelor's degree in a technology discipline or equivalent work experience
  • 3-5 years of customer support experience in application support
  • Experience with Windows operating systems and Microsoft SQL Server
  • Ability to interpret and edit XML files
  • Flexibility to work a schedule that meets customer satisfaction needs

COMPLETE JOB DESCRIPTION

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